Crew Shift Log Is Not Updated Correctly with Changes to Service Class
(Doc ID 1999226.1)
Last updated on FEBRUARY 03, 2019
Applies to:Oracle Utilities Mobile Workforce Management - Version 184.108.40.206 to 220.127.116.11.0 [Release 2.1 to 2.2]
Oracle Real-Time Scheduler - Version 18.104.22.168 to 22.214.171.124.0 [Release 2.1 to 2.2]
Information in this document applies to any platform.
The Crew shift Log is not updating correctly
When a crew is logged in and working ( in-service ), any change made to the service class is reported incorrectly on the crew shift log tab.
The crew shift had two "not allowed" service classes ( X and Y ); the customer edits the crew shift and removed Y; the log reports " Service Class Y is Not Allowed ".
This is incorrect, because "Y" was the class removed, which means that "Y" can be worked.
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