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Tomcat Service For File Manger Fails to Start After Enabling Thumbnail Generation (Doc ID 1999504.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Agile Product Collaboration - Version and later
Information in this document applies to any platform.


When attempting to start File Manager
the following error occurs in the File Manager log file located under [Agile home]\FileManager\logs\*stdout.log


Cann't connect to Thumbnail VueServer
Please check your Thumbnail VueServer Setting and restart File Server


The issue can be reproduced at will with the following steps:
Start Apache Tomcat (File Manager) from Services


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