My Oracle Support Banner

Error: "This plug-in is not supported" in Chrome Browser When Trying to View a File in AutoVue (Doc ID 1999704.1)

Last updated on MARCH 29, 2021

Applies to:

Oracle AutoVue EDA Professional - Version 20.2.0 and later
Oracle AutoVue 3D Professional Advanced - Version 20.2.0 and later
Oracle AutoVue Office - Version 20.2.0 and later
Oracle AutoVue 2D Professional - Version 20.2.0 and later
Oracle Autovue for Agile Product Lifecycle Management - Version 20.2.0 and later
Information in this document applies to any platform.

Symptoms

After updating Google Chrome AutoVue no longer functions. When the AutoVue window opens, the view area is all gray and it says "This plug-in is not supported"

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
 
 When using Chrome 45 and up
 When still using Chrome 42.x
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.