Error: "This plug-in is not supported" in Chrome Browser When Trying to View a File in AutoVue (Doc ID 1999704.1)

Last updated on JUNE 28, 2017

Applies to:

Oracle AutoVue EDA Professional - Version 20.2.0 and later
Oracle AutoVue 3D Professional Advanced - Version 20.2.0 and later
Oracle AutoVue Office - Version 20.2.0 and later
Oracle AutoVue 2D Professional - Version 20.2.0 and later
Oracle Autovue for Agile Product Lifecycle Management - Version 20.2.0 and later
Information in this document applies to any platform.

Symptoms

After updating Google Chrome AutoVue no longer functions. When the AutoVue window opens, the view area is all gray and it says "This plug-in is not supported"

Cause

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