GetEdrVersion Error While Recycling Suspended CDR (Doc ID 1999940.1)

Last updated on JUNE 01, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.5.0.0.0 [Release 7.4.0 to 7.5.0]
Information in this document applies to any platform.

Symptoms

On : 7.5.0.9.0 version, Pipeline Manager
While reprocessing a suspended CDR getting the following error, though the version is present in the XML buffer.


This happened in an 7.0 to 7.5 upgraded instance, tried same in an 7.5 OOTB environment and it worked fine. Looks like it is related to loading and recycling the CDR from UTF8 DB. The same suspended CDR when reprocessed in a AL32UTF8 charset, it seems to process fine.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create an account with Standard GSM plan.
2. Pass a CDR such that it get suspended and then tried to load the same via pin_rel



Cause

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