Approving or Cancelling High Volume Promotions Results in Pending Status
(Doc ID 2000077.1)
Last updated on JANUARY 08, 2021
Applies to:Oracle Retail Price Management - Version 13.2.4 to 13.2.9 [Release 13.2]
Information in this document applies to any platform.
In Oracle Retail Price Management (RPM) 13.2.x, when attempting to approve or cancel a promotion containing a high volume of data, the process appears to 'hang' and after some time, the following error is received:
Steps to Reproduce:
- Log in to RPM UI.
- Create a new Promotion Header that starts on VDATE, and ends on VDATE+1.
- Create a new simple component.
- Add Merch level Dept/Class and Zone level that would generate over 200,000 Item/Loc records.
- Apply and Save.
- Submit for Approval. The process runs over 2 hours and ends with Pending status.
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