Error on the Receiver Unit Adjustment Screen: "FRM: 40509-ORACLE Error: Unable to UPDATE Record"

(Doc ID 2000102.1)

Last updated on APRIL 05, 2017

Applies to:

Oracle Retail Merchandising System - Version 14.0.1 to 14.0.3 [Release 14.0]
Oracle Retail Merchandising System - Version 13.2 to 13.2.9 [Release 13.2]
Information in this document applies to any platform.


In Oracle Retail Merchandising System (RMS) 14.0.x, we receive the following error while performing a receiver unit adjustment (RUA):

Steps to Reproduce:

  1. Navigate to Inventory --> Receiving --> Receiver Unit Adjustment.
  2. Open the form and select a shipment for which you need the adjustment.
  3. Enter corrected quantity and press OK.




Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms