Unable To Successfully Create An EDLbackup File

(Doc ID 2000197.1)

Last updated on MARCH 08, 2017

Applies to:

Skywire Documerge - Version 5.1.6 and later
Microsoft Windows x64 (64-bit) - OS Version: 7
Microsoft Windows (32-bit)


On : 5.1.6 version, Documerge Control Panel

When attempting to create an EDL backup,
the following errors occur

(On Screen)
The backup process has been canceled
The contents of the backup file may not be complete

(In the flt2vlm.log)
ERROR: unable to set file pointer in VLAM file. Last member 'MEMBER NAME'

The issue can be reproduced at will with the following steps:
1. Attempt EDL backup from the Oracle Control Panel

Customer is unable to due EDL library maintenance


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