Unable To Successfully Create An EDLbackup File (Doc ID 2000197.1)

Last updated on MARCH 08, 2017

Applies to:

Skywire Documerge - Version 5.1.6 and later
Microsoft Windows x64 (64-bit) - OS Version: 7
Microsoft Windows (32-bit)

Symptoms

On : 5.1.6 version, Documerge Control Panel

When attempting to create an EDL backup,
the following errors occur

ERROR
-----------------------
(On Screen)
The backup process has been canceled
The contents of the backup file may not be complete

(In the flt2vlm.log)
ERROR: unable to set file pointer in VLAM file. Last member 'MEMBER NAME'

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Attempt EDL backup from the Oracle Control Panel


BUSINESS IMPACT
-----------------------
Customer is unable to due EDL library maintenance

Cause

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