EPS In Web Does Not Load. Failed loading object of type: ProjectCodeType with id: XX And Error: The Project Code Type You Selected Was Deleted By Another User. (Doc ID 2000294.1)

Last updated on SEPTEMBER 25, 2016

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.0 and later
Information in this document applies to any platform.

Symptoms

On : Primavera P6 Enterprise Project Portfolio Management 8.3.8.0 version, P6 Web access

When attempting to open EPS page within P6,
the following error occurs.

ERROR
-----------------------
Error. Click for details

The following error message is viewed in the P6 Web Access logs.

ERROR
-----------------------
com.primavera.bo.base.BONotFoundException: The Project Code Type you selected was deleted by another user
  at com.primavera.bo.base.server.ServerDAOImpl.load(Unknown Source)
  at com.primavera.bo.datacaches.GlobalCacheImpl.getProjectCodeType(Unknown Source)
  at com.primavera.bo.base.CalculateEngineImpl.getObjects(Unknown Source)
  at com.primavera.bo.base.server.ServerDAOImpl.loadPrmRowSet(Unknown Source)
  at com.primavera.bo.remotable.ReqMgr.getObjects(Unknown Source)

TIMESTAMP [ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)' ERROR com.primavera.bo.base.server.ServerDAOImpl ?:? Failed loading object of type: ProjectCodeType with id: XX



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into P6.
2. Click on Projects, EPS page.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot open EPS page correctly.

Cause

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