Not Able To Create A New Shell Attribute Form in uDesigner (Doc ID 2001474.1)

Last updated on JUNE 26, 2017

Applies to:

Primavera Unifier Cloud Service - Version N/A and later
Primavera Unifier - Version 9.7 and later
Information in this document applies to any platform.

Symptoms

On Unifier : Any Version

Not Able To Create A New Shell Attribute Form in uDesigner

ACTUAL BEHAVIOR
---------------
When creating a new Shell Attribute Form in uDesigner instance, the New menu and sub-menu are disabled. Unifier login is assigned an Administrator Credential and has an access control for all Business Processes.

Unifier Instance is production.

EXPECTED BEHAVIOR
-----------------------
Be able to create a new shell

STEPS
-----------------------
The issue can be reproduced at will in Unifier Production with the following steps:

  1. Go to Company Workspace
  2. Switch to Admin mode
  3. Click on uDesigner
  4. Click on Shell Manager
  5. The New option is disabled on the right side menu


BUSINESS IMPACT
-----------------------
Due to this issue, a new Shell Attribute Form instance cannot be created in the production environment.

Cause

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