SPP Memory Based Forecaster Program Fails with java.lang.UnsatisfiedLinkError on libAnalyticalEng.so

(Doc ID 2001902.1)

Last updated on DECEMBER 18, 2017

Applies to:

Oracle Service Parts Planning - Version 12.1.3 and later
Information in this document applies to any platform.
MSCFCS

Symptoms

Using Service Parts Planning / Memory Based Forecaster
When attempting to run a plan where the Generate Inline Forecast parameter = "Yes"
an error like the following occurs in the Memory Based Forecaster:

ERROR
-----------------------

java.lang.UnsatisfiedLinkError:
.../appl/sht/12.0.0/lib/libAnalyticalEng.so:
libstdc++-libc6.1-2.so.3: cannot open shared object file: No such file or directory


-- Steps To Reproduce:

Customer states the issue can be reproduced at will at customer site with the following steps:
1. (R) Service Parts Planner
2. Run a plan where the Generate Inline Forecast parameter = "Yes"
3. Inspect the log for the MSCFCS: Memory Based Forecaster and observe the noted error

Cause

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