No Resource Load (Run) Seen In The PS Workbench Resource Utilization View (Doc ID 2002439.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Production Scheduling - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Data Collections from EBS products (717, 590 and 951) to Planning Data Store

ACTUAL BEHAVIOR
---------------
The resource utilization view of the PS Workbench only shows Delay and Idle time and nothing for Run

EXPECTED BEHAVIOR
-----------------------

To see at least some run time for the resource in the Resource Utilization view the for the time period select

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. The the ASCP Standard Collection, complete refresh
2. Launch the PS Plan
3. Check the utilization of the resource in the time period

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot understand the content of the view in PS

Cause

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