"Send To Unifier" Button is Disabled in P6 EPPM (Doc ID 2002689.1)

Last updated on OCTOBER 24, 2016

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.1.0.0 and later
Primavera Unifier - Version 9.13 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
In P6, the "Send to Unifier" button is disabled (grayed-out)

EXPECTED BEHAVIOR
-----------------------
The "Send to Unifier" button should be enabled.

STEPS
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When the Unifier connection information is not correctly configured in P6, the issue can be reproduced with the following steps:
1. In P6 Web highlight a project.
2. Go to Actions > Import/Export.
3. Notice that Send to Unifier is disabled.

BUSINESS IMPACT
-----------------------
Due to this issue, users cannot use 'Send to Unifier' button.

Cause

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