Transaction Timeout Error When Searching CSC User Profiles with High Number of Orders (Doc ID 2003391.1)

Last updated on FEBRUARY 10, 2016

Applies to:

Oracle Commerce Platform - Version 10.2.0.1 to 11.1.0.1 [Release 10 to 11]
Information in this document applies to any platform.

Symptoms

On : 10.2.0.1 version, Dynamo Application Framework When attempting to search user profiles in CSC with a high number of orders, the following error occurs.

Error  

Steps

The issue can be reproduced at will with the following steps:

1. Login to CSC agent.

2. Search for member.

Cause

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