Error In PSR Due Date. Contact Your System Administrator. Of_cancel_circuit: 20:User-Defined Exception
Last updated on MAY 22, 2017
Applies to:Oracle Communications MetaSolv Solution - Version 6.0.15 and later
Information in this document applies to any platform.
Upon cancelling some orders which have virtual circuits on them and then try to close the DD task we receive this error:
Error in PSR Due Date. Contact your System Administrator. of_cancel_circuit: 20:User-Defined Exception
To date, the only successful work around is to set the serv_req.supplement_type = null, which avoids that part of the package and allows the order to close.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms