My Oracle Support Banner

Error In PSR Due Date. Contact Your System Administrator. Of_cancel_circuit: 20:User-Defined Exception (Doc ID 2003418.1)

Last updated on MARCH 21, 2019

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.15 and later
Information in this document applies to any platform.

Symptoms

Upon cancelling some orders which have virtual circuits on them and then try to close the DD task we receive this error:


Error in PSR Due Date. Contact your System Administrator. of_cancel_circuit: 20:User-Defined Exception


To date, the only successful work around is to set the serv_req.supplement_type = null, which avoids that part of the package and allows the order to close.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.