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Error In PSR Due Date. Contact Your System Administrator. Of_cancel_circuit: 20:User-Defined Exception (Doc ID 2003418.1)

Last updated on OCTOBER 23, 2018

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.15 and later
Information in this document applies to any platform.


Upon cancelling some orders which have virtual circuits on them and then try to close the DD task we receive this error:

Error in PSR Due Date. Contact your System Administrator. of_cancel_circuit: 20:User-Defined Exception

To date, the only successful work around is to set the serv_req.supplement_type = null, which avoids that part of the package and allows the order to close.


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