How to Avoid Alert "Account Identified Type is missing" when Uploading a CSV File for On Demand Billing for Adhoc Bill? (Doc ID 2003466.1)

Last updated on JULY 06, 2017

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
-----------------------------
In ORMB - On Demand Billing (Adhoc Bill):

The user was trying to create adhoc billable charges by uploading a csv document containing the details. However, on uploading the document, the system is showing the following error:

"Account Identifier Type is missing"

EXPECTED BEHAVIOR
--------------------------------
It should not show this error as this is a supported type of files

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Access Menu > Main Menu > Financial > On Demand Billing
2. Click on Upload link
3. Select File Type as "Demo CSV File Upload - without approval workflow"
4. Select Billing Method as "Ad Hoc Billing"
5. Keep the default date fields for Start & End Dates
6. Click on Browse button and select the CSV file from local store location
7. Click on Upload button and it provides the error/alert message.


BUSINESS IMPACT
-----------------------
As per the User, due to this issue, users cannot prepare the demo and it impacts their business.

Changes

 

Cause

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