Not Able To Access Application - ORA-28001: the password has expired

(Doc ID 2003817.1)

Last updated on NOVEMBER 15, 2016

Applies to:

Oracle Demantra Demand Management - Version 7.3.0 and later
Information in this document applies to any platform.


When attempting to start up the Demantra application Tomcat server,
the following error occurs:

2015-04-27 10:35:01,664 CEST [main] FATAL appserver.fatal: The system had failed to establish connection to the configured Demantra data-source (JNDI name: jdbc/DemantraDS). Please verify data-source settings.
org.apache.tomcat.dbcp.dbcp.SQLNestedException: Cannot create PoolableConnectionFactory (ORA-28001: the password has expired

The issue can be reproduced at will with the following steps:
1. Start the application server
2. Observe the noted error in the app server log.


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