DSD Order Created In SIM Fails To Process In RMS Database When Cancelled Quantity Is Resubmitted (Doc ID 2003934.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Merchandising System - Version 13.1.3 and later
Information in this document applies to any platform.

Symptoms

DSD order created in SIM fails to get processed in RMS database with the following error when cancelled quantity is resubmitted.

Error:
Exception while processing request: Error from {call RMSSUB_DSD.CONSUME(?,?,?,?,?)}: [E] Error ORA-01407: cannot update ("RMS"."ORDLOC"."QTY_ORDERED") to NULL returned by program unit ORDER_STATUS_SQL.ADJUST_DSD_ORDER.

Steps to Reproduce:

1. Create a DSD and receive the quantity in SIM.
2. Verify that DSD received message processed in RMS.
3. Now alter the DSD receiving by cancelling the same qty from SIM.
4. Verify that cancel message also process to RMS and received qty goes back to 0.
5. Now receive the qty again from SIM.
6. It has been identified that it fails in RIB stating error in ordloc table.

Cause

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