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Gift Certificate Number Is Being Validated with the 'Validate Gift Certificate' Parameter Set to 'No' (Doc ID 2004106.1)

Last updated on JUNE 13, 2017

Applies to:

Oracle Retail Point-of-Service - Version 14.1 and later
Information in this document applies to any platform.

Goal

In Oracle Retail Point-of-Service (ORPOS), although the 'Validate Gift Certificate' parameter (ValidateGiftCertificate) is set to 'No', when the user tries to Tender a transaction with a gift certificate, the system prompts for a gift certificate number.  The user always receives an error stating that the number is not valid.    Why is this happening?
 

Solution

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