Reprint of Return Receipt for a Sale Performed With Employee Discount Is Not Like Original Receipt (Doc ID 2004132.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Point-of-Service - Version 14.0.1 to 14.0.3 [Release 14.0]
Information in this document applies to any platform.

Symptoms

Note: The issue described in this document is known to Oracle, and a fix already scheduled for future release.
This article will be updated as official patch information becomes available.

 

Reprint of return receipt for a sale performed with an employee discount is not similar to the original receipt.

Sample Steps to Reproduce:

  1. Select F3 POS.
  2. Enter an item number and select Next.
  3. Select F8 Pricing  -> Employee Discount.
  4. Enter Employee Discount and select F2 '% Discount' (10%) and complete the transaction.
  5. On the receipt, note the sale transaction number (e.g., 051011290075).
  6. Perform Return F2 -> Enter the transaction number above (e.g.,051011290075).
  7. Select the item number and complete the return transaction.
  8. Based on the example above, the return receipt number is (051011290076).
  9. Select 'Perform Reprint Receipt'.
  10. Scan the barcode from the previous transaction (051011290076).
  11. Press 'Orig Receipt'.
  12. Both receipts now do not match.

Cause

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