GRC Performance And Jobs Status

(Doc ID 2004287.1)

Last updated on JULY 05, 2017

Applies to:

Oracle Transaction Controls Governor - Version 8.6.5 and later
Information in this document applies to any platform.

Symptoms

On : 8.6.5 version, Business Objects

When attempting to run few jobs in AACG
the following error occurs.

ERROR
-----------------------
Jobs Hung/Queued after a cancelled job

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to the AACG
2. Submit few random jobs like ETL / Model Analysis / Export-Import and Control Abalysis or run report
3. Cancel a long running job

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot get the the application to be work as expected with the existing configuration,

Cause

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