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When Cc_validate Is Disabled, /payinfo/cc Creation Is Giving Error: Op (PCM_OP_SEARCH) send failed in pcm_op (Doc ID 2005084.1)

Last updated on JULY 24, 2018

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

On : 7.5.0.11.0 version, Payments

Upgraded from BRM 7.5 PS8 to PS11, the user found an issue with account creation when customer's preferred payment method is credit card. /payinfo/cc used to work fine when cc_validate is disabled. However, now that even when it is disabled, validations opcode PCM_OP_PYMT_VALIDATE_CC is getting called.

Please note that the user does not require to perform any validation for this implementation for credit card since it is managed outside BRM system. And, the user does not have the dm_fusa entry in cm/pin.conf and does not using Paymentech

cm/pin.conf Entry:
-----------------------

# 0 = Portal doesn't validate the card.
# 1 = (Default) Portal validates the card.
#========================================================================
- fm_pymt_pol cc_validate 0


ERROR:
-----------------------

D Sun Apr 19 05:42:18 2015 machine1 cm:16797 fm_pymt_validate.c:98 1:machine1:testnap:16795:-144177456:63:1429378938:1
  op_pymt_validate input flist
# number of field entries allocated 20, used 6
0 PIN_FLD_POID POID [0] 0.0.0.1 /account 22849250 0
0 PIN_FLD_PROGRAM_NAME STR [0] "Automatic Account Creation"
0 PIN_FLD_END_T TSTAMP [0] (1429378938) Sun Apr 19 05:42:18 2015
0 PIN_FLD_START_T TSTAMP [0] (1429378938) Sun Apr 19 05:42:18 2015

E Sun Apr 19 05:42:19 2015 machine1 cm:16797 pcm.c(59):825 1:machine1:testnap:16795:-144177456:63:1429378938:1
  Op (PCM_OP_SEARCH) send failed in pcm_op

   
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Set - fm_pymt_pol cc_validate 0 in cm/pin.conf
2. Create an account with pay type of credit card


Cause

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In this Document
Symptoms
Cause
Solution
References


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