My Oracle Support Banner

"This plugin is not supported" appears in Chrome 42 until Chrome 44 (Doc ID 2005356.1)

Last updated on MARCH 03, 2021

Applies to:

Primavera Unifier - Version 10.0 and later
Information in this document applies to any platform.


When trying to upload a file in Intermediate mode using Chrome 42 - 44, the following error appears on the page: "This plugin is not supported"

The same issue appears when trying to view a file using Unifier viewer


"This plugin is not supported"

The issue can be reproduced at will with the following steps:
1. Login into Unifier using Chrome 42+
2. Make sure Intermediate mode file transfer option is selected in Preferences
3. Go to Document Manager
4. Click Upload to try to upload a file
5. Notice that the Intermediate upload page opens, but the message is "This plugin is not supported"


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.