"This plugin is not supported" appears in Chrome 42 until Chrome 44 (Doc ID 2005356.1)

Last updated on MARCH 03, 2021

Applies to:

Symptoms

When trying to upload a file in Intermediate mode using Chrome 42 - 44, the following error appears on the page: "This plugin is not supported"

The same issue appears when trying to view a file using Unifier viewer
 

ERROR
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"This plugin is not supported"

STEPS
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The issue can be reproduced at will with the following steps:
1. Login into Unifier using Chrome 42+
2. Make sure Intermediate mode file transfer option is selected in Preferences
3. Go to Document Manager
4. Click Upload to try to upload a file
5. Notice that the Intermediate upload page opens, but the message is "This plugin is not supported"
 

Cause

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