Core Dumps On DM_TT And CM After Upgrade To BRM 7.5 PS10 (Doc ID 2005496.1)

Last updated on JANUARY 05, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.
***Checked for relevance on 26-Oct-2016***

Symptoms

On BRM 7.5 PS10, Times Ten

Issue:

After upgrading to BRM 7.5 PS10, DM_TT is no longer working. Core dumps are observed on DM_TT and CM after upgrade.

Description:

The user is running an upgrade from Oracle BRM 7.3.1 to BRM 7.5 with TimesTen Cache.

As part of this upgrade, the user has run the following steps:
1. Upgrade 7.3.1 to 7.4
2. Upgrade 7.4 to 7.5
3. Upgrade 7.5 to 7.5 PS8
4. Install TimesTen (TT) + BRM TimesTen Manager (DM_TT)
5. Upgrade 7.5 PS8 (w/ TT) to 7.5 PS10 (w/ TT)

After step 4, a full setup (CM + DM_TT + TT) was tested successfully only after applying a workaround by using an older version of libdmpin64.so (from 7.5.0 base release) library.

After step 5 (installation of PS10), CM and DM_TT were not able to work together (no matter of what versions of libdmpin64.so and libBAS64.so Customer tried).

There were core dumps in the logs pointing to PCP protocol errors between CM and DM_TT.

Changes

 

Cause

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