EIP Data Exchange With SAP Cannot Update Transfer Queue With More Than 520 Characters - Error While Updating Transfer Queue in PLM (Doc ID 2005566.1)

Last updated on JULY 11, 2016

Applies to:

Oracle Agile Engineering Data Management - Version 6.1.3.0 to 6.1.3.0 [Release 6.1.0]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
--------------------------
On On Agile e6.1.3.0 - HF07 -

Find EIP data exchange with SAP cannot update EIP transfer queue with results, receive error
  ERROR (AxalantEntityRecord) - Could not write record: com.agile.eci.CallException: Internal error [err=100]
  ERROR (PlmConnector) - Error while updating Transfer Queue in PLM

EXPECTED BEHAVIOR
--------------------------------
Updated transfer queue with results from SAP

STEPS:
---------------------
1. Create a new item in PLM and initiate data transfer to SAP to create new Material
2. Receive error in EIP eai.log with eci trace activated:
   ERROR (AxalantEntityRecord) - Could not write record: com.agile.eci.CallException: Internal error [err=100]
   ERROR (PlmConnector) - Error while updating Transfer Queue in PLM


Cause

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