PS Workbench > Routing > Operation is showing the duration against the resource that is not what is expected (Doc ID 2005860.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Production Scheduling - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Planning Engine

ACTUAL BEHAVIOR
---------------
PS Workbench > Routing > Operation is showing the duration against the resource as 0 (Hours) i.e. the duration is less than expected

EXPECTED BEHAVIOR
-----------------------

Expect a duration to be a positive value

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a forecast demand for item, collect and snapshot into PS through Launch Plan
2. Solve the model and observe that operation> resource has a duration of 0 (hours) for resource 630 Buncher 1

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Users cannot understand why the duration is less than expected

Cause

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