My Oracle Support Banner

Form or Case Book Has Been Frozen. Update Failed. (Doc ID 2006645.1)

Last updated on JUNE 06, 2019

Applies to:

Oracle Health Sciences InForm - Version 6.0 and later
Information in this document applies to any platform.

Symptoms

User clicked on an item in the form, updated the data and selected a reason for change.  Upon clicking submit button user receives an error message, "Form or case book has been frozen.  Update failed."   

User has the appropriate rights and the form is not frozen or locked.  There is no comment entered in the field.  

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.