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In New SIM Instance, the First Transfers and Returns Created Fail in RIB-RMS With Error: "javax.ejb.EJBException: Exception While Processing Request" (Doc ID 2006658.1)

Last updated on FEBRUARY 10, 2021

Applies to:

Oracle Retail Store Inventory Management - Version 13.2.6 to 14.1 [Release 13.2 to 14.1]
Information in this document applies to any platform.


In a freshly installed instance of Store Inventory Management (SIM), it is observed that the sequences for transfer and return will have same starting number.  Due to this, whichever message reaches Retail Merchandising System (RMS) via Retail Integration Bus (RIB) second fails with the following error message:

Steps to Reproduce:

  1. Install SIM.
  2. Create a store-to-store transfer, return to vendor (RTV), return to warehouse transactions in SIM.
  3. Notice that the ASNIn message in RMS fails for one of the operations with the reported error, as the Bill of Lading (BOL) number of one transaction matches the BOL number of other transactions.


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