ETCG 8.6.5: Transaction Incident Details Extract Report, There Are Extra Trailing Spaces On Some Results Set (Doc ID 2006957.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Transaction Controls Governor - Version 8.6.5 to 8.6.5 [Release 8]
Information in this document applies to any platform.

Symptoms

On : 8.6.5.4045 version, Reports-related Functionality

In Oracle Enterprise Transaction Controls Governor (ETCG), models and controls specify circumstances under which individual transactions display evidence of error, fraud, or other risk

ACTUAL BEHAVIOR
---------------
'Transaction Incident Details Extract Report' output in CSV has trailing space for result column values which are of text(varchar) type.

EXPECTED BEHAVIOR
-----------------------
'Transaction Incident Details Extract Report' output in CSV should not have trailing space for result column values which are of text(varchar) type.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a TCG Control and run the control to generate the incidents.
2. Run the 'Transaction Incident Details Extract Report' either from report center or from manage incident page.
3. 'Transaction Incident Details Extract Report' output in CSV has trailing space for result column values which are of text(varchar) type.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use report output effectively as these spaces can sometimes cause unexpected results when you sort, filter, or search but most importantly, when the investigators copy
the invoice number and paste them in EBS application when searching for the invoice number, it is not returning any results because of the trailing space..

Cause

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