My Oracle Support Banner

ReIM Posting Job Aborts With Error: "Sum of Debit and Credit Amounts Must be Zero" (Doc ID 2007075.1)

Last updated on MARCH 02, 2019

Applies to:

Oracle Retail Invoice Matching - Version 13.2.6 to 13.2.9 [Release 13.2]
Information in this document applies to any platform.
Checked for relevance on 02-November-2017

Symptoms

The Oracle Retail Invoice Matching (ReIM) posting job aborts with the following error:



Steps to Reproduce:

  1. Create a Non Merch Invoice from the Document Search screen.
  2. Enter Invoice# and Vendor, Invoice Date, and location.
  3. Select Manually-Paid flag.
  4. Enter Due Date.
  5. Enter a negative total merchandise cost; in this case, -20105.4900
  6. Enter total tax costs as 0.
  7. Enter Cost Inc Tax as -20105.4900
  8. Click on OK. This will create a non merch invoice in Approve status.
  9. Run the posting job.
  10. The job errors out. While checking the IM_POSTING_DOC_ERRORS, the following message is seen: "Sum of Debit and Credit amounts must be zero. Posted debit/credit differ by -40210.98 for untaxed amount,-40210.98 for signed transaction amount and by-40210.98 for signed transaction amount in primary currency"

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.