Web Workspace Viewer Error Initializing BigSymbols (Doc ID 2007457.1)

Last updated on JUNE 15, 2016

Applies to:

Oracle Utilities Network Management System - Version 1.11.0.4 and later
Oracle Network Management for Utilities - DMS - Version 1.11.0.4 and later
Information in this document applies to any platform.

Symptoms

When starting a Web Workspace environment, this error appears in the java console log file:

2015-05-06 13:24:47,911 [AWT-EventQueue-1] ERROR com.splwg.oms.client.viewer.BigSymbols: Error initializing BigSymbols
java.lang.NullPointerException
at com.splwg.oms.client.viewer.BigSymbols.init(BigSymbols.java:133)
at com.splwg.oms.client.viewer.BigSymbols.(BigSymbols.java:45)
at com.splwg.oms.client.viewer.ViewerCanvas.(ViewerCanvas.java:251)
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source)
at java.lang.reflect.Constructor.newInstance(Unknown Source)
at java.lang.Class.newInstance(Unknown Source)
at com.splwg.oms.jbot.ComponentFactory.createComponent(ComponentFactory.java:53)
at com.splwg.oms.jbot.ComponentFactory.createComponent(ComponentFactory.java:37)

Cause

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