On Return Receipt, Original Transaction Id is not Showing as 20 Digits (Doc ID 2007557.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Point-of-Service - Version 13.4.1 and later
Information in this document applies to any platform.

Symptoms

After configuring the Oracle Retail Point-of-Service (ORPOS) with 20 digit transaction id to increase the transaction length upto 20 digit with yyyymmdd as extended value,  Return transaction receipt is not displaying 20 digit transaction id as Original transaction id. It is displaying Original transaction id as 12 digit id and business date after a space.

Steps to reporduce:

1. Modify the transaction ID as per the <Document 1514540.1> Oracle Retail Point-of-Service 13.4 Configuring the Transaction ID Format.    

2. Perform sale.

3. Return the above sale.

4. Check the transaction id on the return receipt. 

 

Cause

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