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Item Discount Amount and Percentage are Shown Differently On Receipts (Doc ID 2007670.1)

Last updated on FEBRUARY 10, 2017

Applies to:

Oracle Retail Point-of-Service - Version 13.1 and later
Information in this document applies to any platform.

Symptoms

Item Discount Amount and Discount % are shown differently on Receipts when quantity is overridden.

Steps to Reproduce:

Scenario 1:
1. Scan an item (Say 1234).
2. Apply Manual Discount (Pricing-->Discount-->Amt. Discount) to 1$.
3. Override the Quantity to 3.
4. Complete the tender.
5. Then observe below Sale Receipt:

              SALE

Barcode 042411290039
__________________________________________

  CoolBox                     27.00  T
  1234              3 @      10.00
  Item Discount Amt.         (1.00)
  Senior Citizen

Total Discount               (3.00)

Subtotal                         27.00
Total Sales Tax                   1.42

Total                            28.42

  Cash                           28.42

Total Tender                     28.42

Change Due                        0.00

               Customer Copy
__________________________________________

          Thank you for visiting

Observe that the Receipt is printed with "Item Discount Amt.     (1.00)"

Scenario 2:
1. Scan an item (Say 1234).
2. Apply Manual Discount (Pricing-->Discount-->% Discount) to 10$.
3. Override the Quantity to 3.
4. Complete the tender.
5. Then observe below Sale Receipt.

                SALE

Barcode 042411290040
__________________________________________

  CoolBox                    27.00  T
  1234              3 @      10.00
  Item Discount 10.00%       (3.00)
  Senior Citizen

Total Discount               (3.00)

Subtotal                         27.00
Total Sales Tax                   1.42

Total                             28.42

  Cash                            28.42

Total Tender                     28.42

Change Due                        0.00

               Customer Copy
__________________________________________

          Thank you for visiting

Observe that the Receipt is printed with "Item Discount 10.00% (3.00)"

Note that the  item discount is shown differently in both scenarios.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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