FIN2062I RESULTS IN ERRONEOUS FILES FOR TAX

(Doc ID 2008154.1)

Last updated on MARCH 09, 2017

Applies to:

Oracle Health Insurance Disbursements and Collections - Version 10.14.2.2 and later
Information in this document applies to any platform.

Symptoms

On acceptance: 10.14.2.2 version, Usage

When attempting to run FIN2062I,
the following error occurs.

ERROR
-----------------------
The created output files have 2 errors:
1. Lines for tax are not ordered together with other lines in the file for the same member
2. Lines for tax miss the description for the products for which the tax applies

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run FIN2062I

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use this report and collect money.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms