My Oracle Support Banner

Rolling Snoop Does Not Create Hourly Archive Folders (Doc ID 2008637.1)

Last updated on FEBRUARY 06, 2018

Applies to:

Oracle Communications Network Charging and Control - Version 4.4.1 and later
Information in this document applies to any platform.

Symptoms

Rolling-snoop is configured to create hourly archive directories. The problem is that instead :

 
When this behavior is noticed, the following error can be found in the rolling-snoop_stop-start.log file:
++ stop-rolling-snoop.sh: TERMINATE rolling-snoop and archive traces Mon Feb  9 14:59:00 GMT 2015
/usr/sbin/snoop:    12839tm   10361tm   
/IN/service_packages/SUPPORT/bin/rolling-snoop.sh:
/usr/sbin/snoop -q -d nxge3 -o /IN/service_packages/SUPPORT/snoops/current/am1slc01-sgx_sig2-nxge3-1423493941.snoop -c 100000 -c 1000000 sctp
/usr/sbin/snoop -q -d nxge4 -o /IN/service_packages/SUPPORT/snoops/current/am1slc01-bill-UBE-nxge4-1423493941.snoop -c 100000 -c 1000000 tcp port 1500
  25799o   25778o  
-- stop-rolling-snoop.sh: Done
start-rolling-snoop.sh: rolling-snoop.sh is already running

 This behavior was observed on Service Logic Controller(SLC) node, but it can happen also on other nodes.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.