ZRG8226E, VERSION 1: NO PROCESSING AT ALL

(Doc ID 2008781.1)

Last updated on MARCH 09, 2017

Applies to:

Oracle Health Insurance Claims Management - Version 10.14.2.3 and later
Information in this document applies to any platform.

Symptoms

On acceptance: 10.14.1.5 version, Usage

ACTUAL BEHAVIOR
---------------
When importing and processing member-provider relationships using ZRG8226E, version 1.
The following error occurs:

ERROR
-----------------------
Existing member-provider relationship is not deleted as expected
- Existing member-provider relationship: 10-01-2015 - EMPTY
- Imported member-provider relationship: 01-01-2015- 31-03-2015

The existing member-provider relationship should have been deleted and a new one should have been added according to the specifications in theme M-3577.

Furthermore the following error occurs:
VER-02928 End date must be on or after start date.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run ZRG8226I

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot correctly process general practitioner claims.

Cause

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