Unable to Download/Upload Attachments from File Manager Error:"Preferred fileserver is down. Please contact the system administrator."
Last updated on JUNE 13, 2017
Applies to:Oracle Agile PLM Framework - Version 18.104.22.168 and later
Information in this document applies to any platform.
Users can not download/upload file attachments from a File Manager and
the following error occurs.
The preferred fileserver is down. Please contact the system administrator.
1. Log into web client
2. Select object to add file attachment
3. Add file attachment under the attachments tab
File Manager starts successfully
File Manager and application server are NOT installed on the same server
The File Manager Configuration page can be accessed from the File Manager server:
Launch any browser on the File Manager server and enter:
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