Unable to Delete Products Built in Product Definition (Error GEN-ORA-02292 Shows for Dependent Product Benefit Specification) (Doc ID 2009674.1)

Last updated on OCTOBER 16, 2016

Applies to:

Oracle Health Insurance Product Definition - Version 2.14.2 and later
Information in this document applies to any platform.

Symptoms

On Product Definition: 2.14.2.0.2 version, User Interface

The View Products page is used to delete a product.
When a product needs to be removed through this page, the following message shows.

ERROR
-----------------------
GEN-ORA-02292: Delete not allowed because dependent "Product Benefit Specification" exists


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.
NAV Products/ Products / Overview
Query product involved.
2.
Use red cross to delete it. Message shows.



Cause

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