With Default Format as XML, SIM Reports are not Printing on the Configured Printers

(Doc ID 2010219.1)

Last updated on NOVEMBER 17, 2016

Applies to:

Oracle Retail Store Inventory Management - Version 14.1 and later
Information in this document applies to any platform.


The issue described in this document is known to Oracle, and a fix already scheduled for future release.
This article will be updated as official patch information becomes available.

Store Inventory Management (SIM) is unable to print a report.  SIM sends only .pdf report instead of XML report, even though store_printer_type_code=2 (for XML file type).

Steps to Reproduce:

  1. Go to Main Menu > Shipping/Receiving > Transfer.
  2. Select one record and click the Print button.
  3. Try to print Transfer report (uncheck BOL Transfer report).
  4. No error appears in SIM. The report cannot be printed.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms