ASAP Hangs With Nothing Logged in SARM or SRP or NEP Diagnostic Files

(Doc ID 2010249.1)

Last updated on DECEMBER 04, 2017

Applies to:

Oracle Communications ASAP - Version 7.0.2 and later
Information in this document applies to any platform.

Symptoms

Close_wait connections were noticed in the upstream system and no ACK was sent to the upstream system.

No ACK were sent to the upstream systems and we noticed the close_wait connections with the upstream system ports.

There is no provisioning and it was almost 3 hrs that we did not have provisioning. There are almost 10000 transactions pending in the queue.

Cause

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