Export Fails With javax.transaction.HeuristicMixedException and File Is Not Downloaded (Doc ID 2010371.1)

Last updated on APRIL 12, 2017

Applies to:

Oracle Agile Product Collaboration - Version 9.3.3.0 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior
When exporting any change order in the agile web client, the export is completed but javax.transaction.HeuristicMixedException is shown and no file is downloaded.

Expected Behavior
When exporting any change order in the agile web client, the export is completed and the exported file is downloaded successfully.

Error
BEA1-2A381B804477FDC129C8; nested exception is: javax.transaction.HeuristicMixedException: (AgileContentPool_agileDomain, HeuristicHazard, (javax.transaction.xa.XAException: No more data to read from socket))

stderr.log shows :
java.rmi.RemoteException: BEA1-5B4E585A5546FDC129C8; nested exception is:
javax.transaction.HeuristicMixedException: (AgileContentPool_agileDomain, HeuristicHazard, (javax.transaction.xa.XAException: No more data to read from socket))
at weblogic.ejb.container.internal.EJBRuntimeUtils.throwRemoteException(EJBRuntimeUtils.java:107)
at weblogic.ejb.container.internal.BaseRemoteObject.postInvoke1(BaseRemoteObject.java:392)
at weblogic.ejb.container.internal.BaseRemoteObject.__WL_postInvokeTxRetry(BaseRemoteObject.java:217)
at weblogic.ejb.container.internal.StatefulRemoteObject.__WL_postInvokeTxRetry(StatefulRemoteObject.java:28)
at weblogic.ejb.container.internal.SessionRemoteMethodInvoker.invoke(SessionRemoteMethodInvoker.java:45)
at com.agile.extract.server.ExtractSessionBean_acf5e1_EOImpl.extractText(Unknown Source)
at com.agile.ui.pcm.lookup.ExportTask$1.run(ExportTask.java:107)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
at weblogic.security.Security.runAs(Security.java:41)
at com.agile.admin.vendor.weblogic.WeblogicServerAdapter.doAs(WeblogicServerAdapter.java:240)
at com.agile.ui.pcm.lookup.ExportTask.performTask(ExportTask.java:152)
at com.agile.ui.pcm.common.BackgroundTask.run(BackgroundTask.java:38)
Caused by: javax.transaction.HeuristicMixedException: (AgileContentPool_agileDomain, HeuristicHazard, (javax.transaction.xa.XAException: No more data to read from socket))
at weblogic.transaction.internal.ServerTransactionImpl.internalCommit(ServerTransactionImpl.java:342)
at weblogic.transaction.internal.ServerTransactionImpl.commit(ServerTransactionImpl.java:267)
at weblogic.ejb.container.internal.BaseRemoteObject.postInvoke1(BaseRemoteObject.java:364)
... 11 more

Steps
1. Login to Web Client
2. Open a change order and select Actions->Export
3. Run export
4. Export completion message comes up and the error is shown, and no file is downloaded.

Cause

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