Why Some IM Notification Template Legends <xxx> Are Resolved to Empty String with Some Customized IM Notification Templates? (Doc ID 2010850.1)

Last updated on JULY 18, 2017

Applies to:

Oracle Knowledge - Version 8.2.3 and later
Information in this document applies to any platform.

Symptoms

 Some IM Notification Template Legends <xxx> are resolved to empty string with some customized IM Notification templates. 

For example, 

<LDR> (Last run date) will be resolved to empty string if you are using it in your customized Content Subscription Notification template.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms