Combo Boxes Get Set to Values not Listed in Project Configuration Files

(Doc ID 2010957.1)

Last updated on JANUARY 10, 2018

Applies to:

Oracle Utilities Network Management System - Version 1.10.0 and later
Oracle Network Management for Utilities - DMS - Version 1.10.0 and later
Information in this document applies to any platform.

Symptoms

When bringing up the Referral dialog in WorkAgenda, the Work Queue field is getting a default value of 'SRV', which is not used in the project.



The query to the rapid_referral table confirmed that:

Where does this value come from and how can it be changed?

Cause

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