Four Fields In Service Request Search Screen Not Coming For French Locale

(Doc ID 2011197.1)

Last updated on FEBRUARY 09, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.


Users faced the below issue in French translated MSS screens.When he tries to query service requests with Telephone number in french-translated MSS GUI , the 4 fields in the right side of the pane are not displayed :

Generic Format
Area code
Subscriber Line.


The fields ,however ,appear when the user does it in English locale.





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