Op_bal_get_balances Error Causes The Rerating Fails (Doc ID 2011496.1)

Last updated on JUNE 05, 2015

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Symptoms

On : 7.5.0.6.0 version, Rerating/Rebilling

When the "op_bal_get_balances error" occurs during the rerating, the rerating process does not complete nor rollback the changes and leave the subscriber's balances incorrect.

cm_batch.pinlog has the following error:

 

Cause

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