Circuits Not Showing On The Circuit Tab Of Address Cleanup Utility

(Doc ID 2011615.1)

Last updated on JULY 19, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

PROBLEM STATEMENT
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ACU - Address Cleanup Utility - Circuit Tab: not showing existing circuits for the locations

STEPS
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1. Run TBS Utilities - Address Correction Utility (ACU )
2. Search for Multipe EUL with the same address in MSAG and OBF structured formats
3. Use: House Number: 105 - Street Name: XXXXXX - Zip Code: 99611

4. Results display list of addresses
5. Select any of the address items: all show Circuit 0 for the Circuit Tab

6. In Connection Design - set criteria to search for End User Location
7. Click the magnifying glass for Location Name: enter an EUL
8. Search window - mark as Include Special¬† »¬† click Search
10. Use a circuit with the EUL

11. Connection Summary - Customer Information shows: the Customer Name
12. Additional Details - Locations shows: EUL address

BUSINESS IMPACT
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The Address Correction Utilities should display the Circuits that will be impacted by the changes.


Changes

 

Cause

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