Oracle RAC switch over is not getting completed automatically for ASAP (Doc ID 2011679.1)

Last updated on OCTOBER 31, 2016

Applies to:

Oracle Communications ASAP - Version 7.2.0 and later
Information in this document applies to any platform.

Symptoms

We are using Oracle RAC for Database connections in the ASAP environment. For testing this , the DBA had brought down one of the nodes and it was expected that processing of orders should not be stopped because of automatic switch over to the other node. However, we faced the issue that order processing was completely stopped and finally we had to restart the Managed Server as well as the ASAP application to resolve the issue.

Note that ASAP core processes (CTRL, SARM, NEP etc) continued to be up and running with RAC setup done on ASAP side. The following error was observed in the WebLogic Server log file.

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms