Password Verification Fails for Oracle user "SMF" during SMS Package Installation (Doc ID 2011780.1)

Last updated on JANUARY 08, 2017

Applies to:

Oracle Communications Network Charging and Control - Version 4.3.0 and later
Information in this document applies to any platform.

Symptoms

When installing Oracle Communications Network Charging and Control, the following error is reported while doing the NCC SMS Software Package Installation on the Service Management System (SMS) node using the NCC Installation Manager:

'Verifying login/password for ORACLE user smf'
'ERROR:'
'Password verification failed for ORACLE user smf, exiting immediately'
'If you wish to re-run the fragmentation install or if'
'you wish to view the status of the fragmentation install'
'you may do so by running /IN/service_packages/SMS/db/fragmentation/fragmentation_install.sh.'
'pkgadd: ERROR: postinstall script did not complete successfully'
Installation of <smsSms> failed

Cause

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