Cancelling the Check Tender Selection Returns Operator to Sell Item Screen (Doc ID 2011791.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Point-of-Service - Version 14.0.1.1 and later
Information in this document applies to any platform.

Symptoms

This issue has been resolved, and the fix will be included as part of the Oracle Point of Service 14.0.3 patch (once available).
For questions about release timelines and patch availability, please create a forum thread in the Oracle Retail Point of Service User Community.


Pressing 'Cancel' on the check tender screen returns the user to the Sell Item screen unexpectedly.   As we are canceling the tender form only, the system should navigate to the Tender Options screen.

Steps to Reproduce:

  1. Log in to POS.
  2. Scan an item.
  3. Choose Tender > Check.
  4. A prompt appears to enter customer ID.
  5. Press Cancel.  Navigation returns you to the Sell Item screen and not to the Tender Options screen.

 

Cause

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