ORPOS Client Crash When Timeout Occurs Before IDDI Consumption Completes (Doc ID 2011879.1)

Last updated on MAY 30, 2016

Applies to:

Oracle Retail Point-of-Service - Version 13.4.1 to 13.4.9 [Release 13.4]
Oracle Retail Point-of-Service - Version 14.1 to 14.1.2 [Release 14.1]
Information in this document applies to any platform.

Symptoms

The Oracle Retail Point of Service (ORPOS) client crashes when timeout occurs before IDDI consumption completes.

Prerequisites:

  1. Large amount of IDDI data exists (e.g., 1 million pricing records).
  2. Parameter TimeoutInactiveWithoutTransaction is set to 2 minutes.


Steps to Reproduce:

  1. Launch the ORPOS application.
  2. From 'Main Options' screen, flow goes to 'Data Update' screen.
  3. Upon timeout, ORPOS client crashes with log showing:
INFO  2015-05-01 17:35:56,357 760044
(AWT-EventQueue-0:oracle.retail.stores.foundation.manager.gui.UISubsystem):
    
[oracle.retail.stores.foundation.manager.gui.UISubsystem.mail(UISubsystem.java:367)]
     UISubsytem mailing Letter@1189553841[name=Timeout]
...
INFO  2015-05-01 17:36:56,544 820231
(StaticCacheThread-4:oracle.retail.stores.foundation.tour.service.Bus):
     [oracle.retail.stores.foundation.tour.service.Bus.end(Bus.java:1209)]
     Bus.end: ending

INFO  2015-05-01 17:36:56,575 820262
(Thread-18:oracle.retail.stores.foundation.tour.conduit.Dispatcher):
    
[oracle.retail.stores.foundation.tour.conduit.Dispatcher$DispatcherShutdown.run(Dispatcher.java:3065)]
     Dispatcher.shutdown() : CLIENT shutdown.

Cause

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