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M6 Allowing Cancelled & Disco'd Ckts To Be Pulled Into New Orders (Doc ID 2011953.1)

Last updated on JANUARY 02, 2018

Applies to:

Oracle Communications MetaSolv Solution Module - ASR - Version 44.0.0 and later
Information in this document applies to any platform.

Symptoms

The MSS application system is allowing canceled and disconnected circuits to be pulled into new orders.  If the circuits were canceled on the New Install orders then why would a Change order be done? Why shouldn’t it be a New order with a new circuit?  However, on a Change order you have the option to create a New circuit or bring in an existing one so these change orders do not need to be canceled necessarily.  The canceled circuit needs to be deleted out of the system and then a new one created.

Cause

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